The contract between Tanzania Electric Supply Company Ltd. (TANESCO) and Tech Mahindra for Cooperate Management System (CMS) that will help to improve Tanesco efficiency was signed Tuesday, 9th November 2021, at Tanesco Head Office in Dodoma.
Together, TANESCO and Tech Mahindra aim to improve the agility in rolling out and supporting future-ready Applications, networks, while improving returns on investment through technology-led transformation. The contract is worth USD 30M.
Mr. Maharaga Chande, TANESCO Managing Director, said the signing of the contract was necessary for Tanesco to achieve efficiencies, which is among the company 7 themes, others including people, customers, strategic projects, resource mobilization, communication and stakeholder’s engagement and risk and governance.
“Implementation of this system is necessary for us to do our job and deliver efficiently and effectively, not only to our customers but also to our staff. This includes modernizing our core operations, our internal applications to accelerate innovation as we march forward to the provision of best services to our customers” said Maharage
“In the next 30 months, we will be automating our services to the system, this we will help us have the visibility, allocate effectively and deliver value and quality to our customers,” added Maharage.
Mr. Prasad Kotikela, Head – Africa, Tech Mahindra, said, “Our aim is to significantly boost TANESCO’s digital readiness to best serve the citizens of Tanzania and simultaneously reduce their cost of ownership by automating aspects of their Application and network infrastructure using Technologies as GIS, Drone, SAP ERP, Billing and Customer care solution based on world-class IT Infrastructure”
“This is a step towards elevating Tech Mahindra’s Utility offering across the continent to help make Tanesco the vision of Digital ready Utility,” added Kotikela.
TANESCO, an integrated power utility is engaged in the entire value chain of generation, transmission & distribution across Tanzania and is currently transforming itself into a digital enterprise, deploying the full spectrum of technology.