Bolt ride-hailing is one of the most sought-after modes of transport due to the convenience, affordability and safety it offers.
As the fastest-growing ride-hailing platform in Africa, Bolt provides riders tips and hacks that will keep them moving about safely at a touch of a button.
Bolt is active in 4 cities within Tanzania – Dar es Salaam, Mwanza, Arusha and Dodoma. Bolt offers you great service with the best prices in town.
Here are 5 tips and hacks to get the best out of your Bolt Experience.
Request and wait for your driver inside – When you order for a ride, avoid spending time outside alone with your phone in your hand. Wait indoors until the app shows your driver is arriving. This way, you are safe until your driver arrives.
Double-check the car and its registration plate – When you are matched with a Bolt driver, you receive information about his name, vehicle model and car plate number from the app. Be sure that the vehicle that arrives is the same one you requested on the app. If anything doesn’t reflect what’s on the app, do not get in the vehicle and report to Bolt via the in-app support tab.
Buckle In – Always wear a seatbelt! It doesn’t matter if you’re sitting in the front or back. Also, keep your hands and body parts within the vehicle when the car is in motion and keep calm till you arrive at your destination.
Keep your loved ones in the loop: share your Expected Time of Arrival – ETA With safety in mind, Bolt has a Share My ETA function that appears on the bottom of the app, right under your driver’s profile. Riders can share their current trip details with trusted friends and family members during every ride. This makes it easier for loved ones to keep track of your journey and know when you’ve arrived.
In case passengers want to report an incident, they can do so through the app support and via email [email protected]
Operating in over 60 African cities in seven countries, Bolt is expanding to improve operations and meet the demands of customers across the continent.
Whenever you need a ride around town, Bolt always has your back.
Feel free to use the above tips and hacks every time you use Bolt.
Stay safe and enjoy the ride.